Jenny Chong

Jenny Chong

Jenny Chong was appointed a Non Executive Director in January 2020.

Jenny is currently the CTO and Head of Innovation for KogoPay, a Mobile Payments FinTech start up with a social impact agenda; and Managing Partner of Knightingale Consulting. She graduated from the London School of Economics, before leaping into the world of investment banking.

Prior to her current role, she was with Credit Suisse London for 20 years, working her way up from an Equities graduate trainee to her last role as the Global Head of Electronic Communications Surveillance. During that time, she worked across Client Relationship Management, Infrastructure Technology, Engineering, Application Development, Program Management, Big Data and AI.

In her last role, she was product owner of Credit Suisse’s strategic eCommunications Surveillance platform. The award-winning platform performs analytics on electronic communications and unstructured data to detect potential malicious and market abuse behaviour. It leverages natural language processing and deep learning to cognitively learn human context; identify patterns to create behavioural models; and detect anomalous signals. This platform has won numerous awards, such as the Financial Times WealthTech Award for “Best Private Bank Globally for Big Data and AI”; and the British Computer Society competition for demonstrating “Progress Towards Machine Intelligence”. She has been invited to present on the platform’s innovative use of AI at global conferences.

Jenny is actively involved in various initiatives to promote STEM in schools, and gender diversity in financial services and technology. She most recently won the 2019 Tech Star award at the “Women in Banking and Finance Annual Awards for Achievement”.