Public involvement and consultation

The principle of patient and public involvement in the NHS is to ensure that the patient is at the centre of everything that the health service does. The Medway NHS Foundation Trust is committed to this principle and we are working with our partners to develop an excellent patient experience.

 

Patient feedback is collected through a variety of mechanisms, including patient surveys (both national and in-house), PALs contacts and patient complaints. Members of the public sit on several committees within the Trust and we work closely with our LINk colleagues and council of governors.

 

Further information on involving patients in healthcare can be found on the Department of Health website.

The Trust’s membership is a key and substantial element of the patient and public involvement agenda. Further information on membership is available via our website.

Please see our section on Volunteering at the Trust